Monthly Archive for October, 2008

Recommended Reading for Intranet Professionals - Week 44/2008

Rendering knowledge - seven principles of knowledge management
As a part of that paper I updated my original three rules of knowledge management to seven principles which I share below

25 reasons why saving time on your intranet is a bad metric
We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff and the days in the year to get a huge productivity benefit. This can then be used to justify the intranet redevelopment, and to demonstrate the benefits of improving intranet usability.

Intranet 2.0 webinar Q&A
Last week’s webinar, Intranet 2.0 – The Future of Intranets, was well attended with many good questions.

SAS focuses on employees, promotes change
“The employee-company relationship – this is the thing we do very, very well at SAS”
Gartner Magic Quadrant 2008
The new Gartner Magic Quadrant for Information Access - their name for intranet and customer facing search - has been published and is available
Intranet 2.0 - geteilte Verantwortung
Verteilung der Verantwortlichkeiten in einem Intranet 2.0

Recommended Reading for Intranet Professionals - Week 42/2008

As always (sorry as I am about this circumstance!), this is not a list of the latest news, but rather of information worth being read that I’ve come across over the last 2-3 weeks or so:

SharePoint as a Collaboration Tool: An Independent Evaluation
Evaluation of the product against his framework for collaboration (7 Pillars reference framework for evaluating collaborative tools)

Best Buy’s “Enterprise Twitter”
But so far, no large corporation has rolled out microsharing company-wide. Enter Gary Koelling and Steve Bendt, Best Buy’s Senior Managers for Social Technology, and better known as the guys who built Blue Shirt Nation

When to Use Which User Experience Research Methods
Modern day user experience research methods can now answer a wide range of questions. Knowing when to use each method can be understood by mapping them in 3 key dimensions and across typical product development phases.

Start here: intranets
Entry point for intranet teams, bringing together the key resources into a single location, giving quick access to the best practice thinking on intranets => in my opinion this is something like the State Library for Intranets - lots of fantastic stuff brought to you by Step Two!

Best-practice approach to SharePoint team spaces
There is also a need to put in place appropriate support and governance, if team spaces are to work well.

What intranet CMS’s can learn from wikis
It is, however, a good time to take a fresh look at how we manage and grow our intranets, and to learn lessons from the wider community

Should Knowledge Workers Have Enterprise 2.0 Ratings?
But what about measuring? It’s a technical no-brainer to measure how much each individual has contributed and to generate some kind of absolute or relative metric. Would doing so be helpful or harmful?

Cut costs by expanding your intranet
It may seem counter-intuitive to some, but I often advocate increasing intranet funding during cost cutting exercises as a lower cost channel for engaging staff and sharing information.

Intranet Innovations 2008
Scroll down for free Exec Summary PDF to this year’s innovation awards

The credit-crunch - financial mis-management or information mis-management?
The problems may well have as much to do with a failure of information management than with financial incompetence

Methode zur Konzeption von Intranets

Vor langer Zeit - genauer vor 9 Jahren - habe ich in meiner damaligen Tätigkeit für die IMG zusammen mit der Uni St. Gallen an der Methode “Promet I-Net” mitgearbeitet (heisst heute wohl “Promet Portal”).

Auf Basis der Methode schrieb Thomas M. Kaiser dann 2000 seine Dissertation. Diese steht nun als Download zur Verfügung: Methode zur Konzeption von Intranets (PDF, 1.2 MB)

Auch wenn sich in den letzten 8 Jahren natürlich sehr viel in diesem Bereich verändert hat, ist das methodische Vorgehen, dass in der Dissertation beschrieben wird, immer noch aufschlussreich.