Rendering knowledge – seven principles of knowledge management
As a part of that paper I updated my original three rules of knowledge management to seven principles which I share below

25 reasons why saving time on your intranet is a bad metric
We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff and the days in the year to get a huge productivity benefit. This can then be used to justify the intranet redevelopment, and to demonstrate the benefits of improving intranet usability.

Intranet 2.0 webinar Q&A
Last week’s webinar, Intranet 2.0 – The Future of Intranets, was well attended with many good questions.

SAS focuses on employees, promotes change
“The employee-company relationship – this is the thing we do very, very well at SAS”
Gartner Magic Quadrant 2008
The new Gartner Magic Quadrant for Information Access – their name for intranet and customer facing search – has been published and is available
Intranet 2.0 – geteilte Verantwortung
Verteilung der Verantwortlichkeiten in einem Intranet 2.0