This page contains useful, topic-related links for Intranet Managers, Social Media and Information Professionals - see right coloumn.
All links added from July 2009 onwards can be found on Delicious: Infocentric Research’s Bookmarks
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Applications & Integration
Collaboration
- Best-practice approach to SharePoint team spaces
- Collaboration 2.0 (video)
- Collaboration framework
- Enabling enterprise collaboration at J&J
- Enterprise Wiki Software Guide
- Seven personal skills for effective collaboration
- SharePoint as a Collaboration Tool: An Independent Evaluation
- Why face to face meetings are under threat!
Content & Writing
- All intranet content is not the same
- CMIS - the new Lingua Franca of ECM?
- Content value analysis for intranets
- Content Value Analysis for Intranets Part 2 - A methodology
- Die Intranet-Redaktion als Lokalredaktion
- Die wichtigsten Tipps für einen guten Online-Text
- Digital-Asset-Management mit XMP
- Don’t try to boil the content ocean
- First 2 Words: A Signal for the Scanning Eye
- Getting content right
- How to improve intranet content?
- Intranet Migration: 5 Questions Before Moving Day
- Reuters Handbook of Journalism
- Schreiben für das Web 2.0 - Von der Kunst des Widersprechens (Teil1)
- Was unterscheidet Internet-Text und Intranet-Text?
- World’s Best Headlines: BBC News
- Write for Reuse
- Writing Style for Print vs. Web
Corporate Social Networking
- Aiming for a cost saving staff directory that’s as popular as Facebook
- Audit: Produktivität des Information Worker
- Behind Beehive’s social success @ IBM
- Blogging, Socialising, Podcasting. Its Intranet 2.0
- Facebook best practice: Sophos recommended privacy settings for Facebook
- IBM Fringe: Employee social networking with a purpose
- Is Facebook in the Enterprise an Oxymoron?
- Jitter: Experimenting with microblogging in the enterprise
- NASA, Booz Allen Hamilton find treasure in social networking
- Research on the Use of Social Software in the Workplace
- Soziale Netzwerke im Unternehmen: Warum XING das falsche Vorbild ist
- “My sites”: do they work?
Enterprise 2.0
- 12 Rules For Bringing ‘Social’ To Your Business
- 5 Effective Wiki Uses and How Companies Benefit From Them
- 5 Reasons Gen Y is Unprepared to Survive Recession, Layoffs
- A Scenario-based Approach to Evaluating Social Software
- Alle User sind Autoren im Intranet (Dialogorientierung)
- An insurance company benefits from employee intranet blogs
- Audit: Produktivität des Information Worker
- Avenue A | Razorfish Intranet Wiki Case Study
- Avenue A | Razorfish Wiki Introduction (presentation on SlideShare)
- Best Buy’s “Enterprise Twitter”
- Blogging, Socialising, Podcasting. Its Intranet 2.0
- Boston College case study
- Building the Web 2.0 Enterprise
- cablecom’s IntraWeb 2.0
- Collaboration 2.0 (video)
- Come out, come out, wherever you are …
- Conversations create coherence
- Corporate Policies on Web 2.0
- Corporate Social Media Policies and Guidelines
- Corporate Twitter strategy - a Template
- Creative accounting - Deloitte & BT Enterprise 2.0 case studies
- Culture Czar: Corporate culture is critical to social media projects
- e20 challenges at J&J
- Employee comms people need therapy …
- Enterprise 2.0 : success comes from organizational approach
- Enterprise 2.0: Lively conversations driving change
- Enterprise 2.0: The Nature of the Firm
- Enterprise 2.0: What’s in your future?
- Enterprise Blog and Wiki Success Story from Traction Software - UK’s National Health Service (NHS) Orkney
- Enterprise social Software technology
- Enterprise Wiki Software Guide
- Everyone Works at Home at Chorus
- Expertenstudie Information Worker - der Weg zur interaktiven Wertschöpfung
- Facebook-style intranet engages phone firm’s staff
- Here’s an Idea: Let Everyone Have Ideas
- How do you measure the ROI of social software??
- How Nokia uses Wikis to streamline information sharing between employees
- IBM Blogging guidelines
- IBM Social Computing Guidelines
- Implementing enterprise 2.0 in the real world
- Integrating Social Media into a Web Content Strategy
- Intranet 2.0 - geteilte Verantwortung
- Intranet 2.0 - hype, reality & future trends [Presentation]
- Intranet 2.0 Becomes Mandatory
- Intranet 2.0 in 10 Not-So-Easy Steps
- Intranet 2.0 survey: Adopt Intranet 2.0 or risk failure
- Intranet 2.0 webinar Q&A
- Intranet 2.0: A must-have
- Intranet 2.0: The investment vs satisfaction corollary
- Intranet RSS on the rise, but…
- Intrawest Wiki Intranet
- Is Facebook in the Enterprise an Oxymoron?
- Is This the End?
- It’s all about people being people …
- Jitter: Experimenting with microblogging in the enterprise
- List of Enterprise Microblogging Tools: Twitter for the Intranet
- Memorandum to All Employees: you will no longer be able to send an e-mail to another employee of our organization
- Microsoft, other firms take aim at Enterprise 2.0 market with new tools
- Motorola’s IT Department Takes On Enterprise 2.0
- New BT social media adoption case study
- Online-Forum, Blog & Co. – Kleines Haftungs-ABC für den Betreiber
- Our Intranet, the Wiki: Case Study of a Wiki changing an Enterprise
- Real Intranet Manager bloggers: a rare species
- Recession - good or bad for Enterprise 2.0?
- Rewarding social software participation within the corporation
- Rezension: Das Ende des Managements
- Search Components Online
- Serena is Serene about Enterprise Facebook
- Serena’s Facebook intranet
- Should Knowledge Workers Have Enterprise 2.0 Ratings?
- Should you have a Web 2.0 Strategy?
- Social Media Metrics Superlist: Measurement, ROI, & Key Statistics Resources
- Sun Guidelines on Public Discourse
- SunGard AvantGard Intranet Case Study: Away Today
- Synaxon: Die gläserne Firma (brand.eins 03/2007)
- Taking the ’social’ out of Social Media - Social Tools in a Business Context
- The Business Impacts of Social Networking
- The Cluetrain Manifesto
- The Five Forces of Enterprise 2.0 Adoption
- The Future is Digital (Best Buy - The Marketing Capability)
- The power of Intranet 2.0
- Twitter for Business: Four Ways Companies Use Microblogging
- Uniqlo Intranet Case Study
- Using Wikis on the Intranet: The British Council Case Study
- Web 2.0: Companies Gain Competitive Edge with Social Networking Tools
- Westaflex auf dem Weg zu Enterprise 2.0
- Wiki Myths, Wiki Reality
- Will social media kill off the intranet in years to come?
Enterprise Search
- 13 Powerful Entity Extraction Techniques
- 20+ Differences Between Internet vs. Enterprise Search
- 20+ Differences Between Internet vs. Enterprise Search - And Why You Should Care (Part 3)
- 2009 Overview of the Enterprise Search Market
- A Comparison of Open Source Search Engines
- Beim Googeln erforscht: Studie zum Nutzerverhalten auf Google-Suchergebnisseiten
- Enterprise search - books, reports, blogs and web sites
- Enterprise Search - Eine kleine Marktübersicht
- Enterprise Search Dead? Or just misunderstood?
- Enterprise Search Scalability: A Big Issue
- Enterprise Search Solution RFP Template
- Enterprise Search Vendor Landscape 2008 (by CMS Watch)
- Free, Open Source and Low Cost Search Engines
- Google Such-Technologie für Ihr Unternehmen: Google Search Appliance
- Grundlegende Studie zur Recherche im Internet - die erfolgreichen Suchstrategien (Teil 3)
- How Do You Define a “Failed Search” ?
- Magic Quadrant for Information Access Technology
- Review of SMILA: A Hybrid Open Source and Commercial Search Engine
- Search Patterns
- Search Vendor Pricing Models: Top Techniques for “Right Sizing” the Final Invoice
- Updated Animation of the Gartner Magic Quadrant for Information Access
Events
- 2008-07: Intranet Week Conference
- 2008-11: ECM World Summit (ex Contentmanader.days)
- Dokumentation zur Roadshow “Records Management & MoReq2″
- Event: euroIA 2008 (09/2008)
- Event: KnowTech 2008, 10. Kongress zum Wissensmanagement
- Highlights from Intranet Week 2008
- Intranet and enterprise search events 2009
- Stuttgarter Wissensmanagement-Tage
- wm2009 Solothurn: 5. Konferenz Professionelles Wissensmanagement
Governance
- All intranet content is not the same
- Best-practice approach to SharePoint team spaces
- Case Study: Intranet Governance bei Manor
- Corporate Policies on Web 2.0
- Corporate Social Media Policies and Guidelines
- Corporate Twitter strategy - a Template
- Google’s Design Guidelines
- IBM Blogging guidelines
- IBM Social Computing Guidelines
- Information Providers Guide
- Intranet case study: SimCorp
- Online-Forum, Blog & Co. – Kleines Haftungs-ABC für den Betreiber
- SharePoint requires proper architecture & governance
- Sun Guidelines on Public Discourse
Information Architecture
- Better Living Through Taxonomies
- How many items in a navigation bar
- Intranet scent: best links are 7-12 words
- La taxonomie est morte! Vive la taxonomie… (CMS-Watch)
- Reinventing intranet information architecture
- Site Map Usability
- Social Tagging Studie (PDF)
- Tags und Tagging
- Taxonomy driven folksonomy
- The many faces of information architecture
- Top 10 Information Architecture Mistakes
Intranet Case Studies
Intranet Management
- “Dig For Victory” - The Intranet Portal Guide
- 10 Best Intranets of 2009
- 25 reasons why saving time on your intranet is a bad metric
- 3 surprises on the “relevancy list” for Intranet managers
- A real strategic advantage… ;-)
- Alle User sind Autoren im Intranet (Dialogorientierung)
- Creating a Measurable Internet Strategy
- Creating a new intranet: funnelling down to a solution
- Cut costs by expanding your intranet
- Exploring the Intranet Hive (part 1)
- Helping the intranet team win arguments
- Highlights from Intranet Week 2008
- How intranet teams should spend their time
- How to improve intranet content?
- Improving employee involvement on the intranet
- Intranet 2.0 in 10 Not-So-Easy Steps
- Intranet 2.0: The investment vs satisfaction corollary
- Intranet Futures 2015
- Intranet management? It’s business as usual in BT
- Intranet Migration: 5 Questions Before Moving Day
- Intranets: measuring before and after
- Is it worth asking people what they want on your intranet?
- Making (Intranet) Kiosks Work (at Arcelor Mittal)
- Muss es immer ROI sein? Nutzen von Intranets mit Hilfe von Wirkungsketten darstellen
- Naming the intranet
- Niche Cooking for Intranet Success
- Planning to demonstrate success
- Real Intranet Manager bloggers: a rare species
- Realistic Intranet Strategies
- Shortcomings of maturity models
- Some recurring patterns in Intranet Strategy and Governance
- Start here: intranets (Intranet Library by Step Two)
- Understanding the new breed of intranet managers
- User/stakeholder maps for intranets
- What do successful intranet managers have in common?
- What is the biggest mistake an intranet manager can make?
- Will social media kill off the intranet in years to come?
Intranet Software & Systems
- A Scenario-based Approach to Evaluating Social Software
- Akibot - Artificial and Collective intelligence
- Building a CMS From Scratch Is So 1990s
- Content Management: Gestern, heute und morgen
- Einkaufsführer Web Analytics
- Enterprise social Software technology
- Is your vendor becoming a fine young cannibal?
- I’m on the move and still able to use BT’s intranet
- List of Enterprise Microblogging Tools: Twitter for the Intranet
- Methode zur Auswahl des richtigen Portal-Produktes
- Nobody’s really number 1 in Web Analytics
- SharePoint overview (pros & cons, MOSS)
- SharePoint requires proper architecture & governance
- SharePoint: Truth and Fiction
- The pros and cons of SharePoint
- Web content management matures
- What intranet CMS’s can learn from wikis
- What should you look for in your CMS license contract?
- What the experts say about SharePoint (MOSS)
Knowledge Management
Management
- 50 Ways to Foster a Sustainable Culture of Innovation
- Anticipate tomorrow - Fixing yesterday today is a waste of time
- Creating strategic change
- Culture Czar: Corporate culture is critical to social media projects
- Enterprise self-sabotage
- Everyone Works at Home at Chorus
- Making Engagement Contagious
- Memorandum to All Employees: you will no longer be able to send an e-mail to another employee of our organization
- Mitarbeiterorientierte Unternehmenskultur zahlt sich aus!
- Telecommuting Improves Productivity, Lowers Costs, New Survey Finds
- The Cluetrain Manifesto
- The Secrets to Successful Strategy Execution
Personalisation
Research Reports
- 10 Best Intranets of 2009
- add-all Intranet-Studie 2009
- An evaluation of build versus buy decisions for portal solutions
- Building the Web 2.0 Enterprise
- Corporate Intranets Best Practices Report 2006 (Avenue A | Razorfish)
- Einkaufsführer Web Analytics
- Enterprise Search Vendor Landscape 2008 (by CMS Watch)
- Evolution Intranet (2006): Der Weg zum aufrechten Gang (namics AG)
- Expertenstudie Information Worker - der Weg zur interaktiven Wertschöpfung
- Intranet 2.0 - hype, reality & future trends [Presentation]
- Intranet 2.0 Becomes Mandatory
- Intranet Customer Carewords Survey 2007 (Gerry McGovern Consulting)
- Intranet Design Annual 2008: Year’s Ten Best Intranets (Nielsen Norman Group Report)
- Intranet Innovation Awards 2007
- Intranet Innovations 2008
- Intranet Ireland 2007 Report (The Irish Computer Society - ICS)
- Intranet Personalisation Survey 2007 (StepTwo Designs)
- Intranet-Studie 2007: Intranet-Trends 2008 – Wo geht die Reise hin? (add-all AG)
- Social Tagging Studie (PDF)
- Stimmt Intranet Report 2007 (Stimmt AG)
- The Global Intranet Strategies Survey 2007 (Jane McConnell)
- The Secrets to Successful Strategy Execution
- Wie intellektuelles Kapital Werte schafft
Usability & User-Centered Design
- 10 Best Application UIs of 2008
- 25 reasons why saving time on your intranet is a bad metric
- Agile Development Projects and Usability
- Are your users always right?
- Aspects of Design Quality
- Barrierefreies Web 2.0 - Neue Version der WACG
- Barrierefreiheit: Virtuelle Grenzen überwinden
- Beyond Fake Personas
- BT Intranet case study - Web Access Centre
- Building Respect for Usability Expertise
- Easy wins for intranet usability: link lists, applied consistently
- Enterprise Portals Are Popping
- Google’s Design Guidelines
- Guesses vs. Data as Basis for Design Recommendations
- Intranet scent: best links are 7-12 words
- Is it worth asking people what they want on your intranet?
- Laddering: A Research Interview Technique for Uncovering Core Values
- Mobile Usability
- Mobile Web 2009 = Desktop Web 1998
- Site Map Usability
- The elevator interview – ultra quick intranet user research
- Top-10 Application-Design Mistakes
- Usability.gov is a one-stop source for government web designers
- User Skills Improving, But Only Slightly
- User/stakeholder maps for intranets
- Using Persona Advocates to develop user-centric intranets and portals
- Weekly User Testing: TiVo Did It, You Can, Too
- When to Use Which User Experience Research Methods
Web (2.0) Tools
- 30+ Great Web Tools You Might not Know Yet but Should
- Calais: Connect. Everything.
- ClickTale - Watch Movies of your visitors’ browsing sessions to analyze their behavior
- Dimdim: free Web Conferences for up to 20 people
- FMYI - Free online Social Workspace
- Greek This!
- Übersicht über Social Bookmarking Services im Web
- Website Grader
- Wordle Tagcloud Generator (a toy for generating “word clouds”)
Web Analytics